Shiatsu Massage Chair Review of the Sanyo HEC-DR7700K Leave a comment

If you are a potential massage chair buyer, then finding an unbiased review of a given massage chair can be helpful. Here are 5 important categories to evaluate the total massage chair experience. This system gives equal weight to each of the 5 categories with each category having from 0 to 20. A 100 point score means the chair and the company has achieved total excellence. The 5 categories are Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. The discipline of a systematic approach provides for balance help those seriously considering a massage chair. The Sanyo HEC-DR7700K is the subject of this review. This luxury shiatsu massage chair is in the $4,000 to $5,000 range.
Warranty & Customer Service: First is how the manufacturer rates in both warranty coverage and customer service. The manufacturer needs to stand behind its product. Sanyo gives a 1 year labor, 1 year parts and 1 year in-home service as well as 1 year shipping. Panasonic puts a machine life cap of 1,000 hours of use. Sanyo gives a relatively short warranty which is on par with Panasonic but lower than most manufacturers. The electronics company’s such as Sanyo (or Panasonic) work off selling extended warranties. Sanyo now offers in-home technician service and may pay for shipping for the first year (not always clear). They have a national hot line with 24/7 service. Customer Service and turnaround time is average. Overall Rating for Sanyo warranty and customer service is 14.
Comfort & Ergonomics: Massage chair recliners should fit the body and be comfortable to site on. The Sanyo DR7700K is well padded and the chair back comfortable. The detachable head pillow is designed well to support the head. The seat is average to sit in and the armrests are plush. Unfortunately, the footrest cannot be adjusted which limits the chair to shorter individuals. Taller people feel some restriction with the footrest. Overall Rating for Sanyo DR7700K for comfort and ergonomics is 15.
Ease of Use: Ease of use is defined as how intuitive the controls and how complicated are they to use without reading the instructions. Sanyo is known for its stereos and other electronics with advanced features. The remote control of the HEC-DR7700K is fairly simple and intuitive to use. Select from 4 automatic programs and sit back and relax. One button takes you to the Zero Gravity position. The Sanyo remote contains manual massage controls in a side panel. The sub-remote, unfortunately is tethered by a cable to the chair. Overall Rating for the Sanyo HEC-SR7700K for ease of use is 19.
Key Features: The important features of the Sanyo HEC-DR7700K are the GK Rollers which is designed to provide over the shoulder massage in a third dimension. The other key feature is the Zero Gravity which takes the weight off you spine. The jointed massage heads of the GK Rollers push out and over the shoulders in a gripping action. Most rollers move in the X and Y coordinates, Sanyo has added the Z coordinate to add a real third dimension to robotic massage. Zero Gravity is a comfortable position with the body weight evenly distributed across the back. Overall Rating for the Sanyo HEC-DR7700K for features is 18.
Massage Therapy: The massage functions are included in the Sanyo HEC-DR7700K includes Four automatic full body programs, 5 different speed settings and a 83 combinations of manual massage courses. The automatic massage functions include the following: Shiatsu, Kneading, Tapping, and Kneading & Tapping. Sanyo equips the HEC-DR7700K with its GK Rollers providing a gripping action to the shoulders and neck regions. The lower body has 24 airbags of coverage. The airbags provide an undulating sole shiatsu massage. This shiatsu massage chair is overall very solid giving good massage therapy and variety. Overall Rating for the Sanyo HEC-DR7700K massage recliner for massage therapy is 19.
How does the Sanyo HEC-DR7700K stack up? Overall, our rating of the Panasonic is an 85/100. Sanyo brings some cutting edge technology with their GK Rollers and Zero Gravity into its massage chairs. The design is fairly modern leaning toward minimalist. The controls are fairly well designed and easy to use. Main drawback is the weaker warranty coverage and added expense for an extended warranty as well as the footrest not being adjustable. Otherwise, the Sanyo HEC-DR7700K has solid technology and is fairly effective in delivering relief. Hopefully, Sanyo will design more for the American market and include more ergonomic chairs in the future, but for now the HEC-DR7700K is a solid choice.

Leave a Reply

Your email address will not be published. Required fields are marked *

Affiliate Disclosure: We are participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to and affiliated sites. CERTAIN CONTENT THAT APPEARS ON THIS SITE COMES FROM AMAZON SERVICES LLC. THIS CONTENT IS PROVIDED ‘AS IS’ AND IS SUBJECT TO CHANGE OR REMOVAL AT ANY TIME. Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on at the time of purchase will apply to the purchase of this product. All prices on this site may change and those considered valid are displayed on