Review of the Panasonic EP-30003 KU Shiatsu Massage Chairs Leave a comment

We present a review of the Panasonic EP 30003 TU. Our goal is to present a potential massage chair purchaser with an unbiased, thorough and comprehensive review of the Panasonic Real Pro Ultra. We have developed a 5 category system to evaluate a massage chair. We give equal weight to each category and give 0 to 20 points rating and then add them up to present an overall score. Our categories include Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. We hope this disciplined method of evaluating a massage chair will help to guide anyone looking at massage chairs. The Panasonic Real Pro Ultra EP 30003 TU shiatsu massage chair price is in the mid range of $2,000 to $3,000.
Warranty & Customer Service: It is important that the manufacturer stand behind its product and provides good customer service. Panasonic has 1 year labor and 3 year parts. Panasonic uses a counter to monitor the machine hours. The warranty will expire after 1,000 hours of use. Panasonic has average warranty coverage. Customer service is through your retailer or national service centers. Service time and quality is variable and dependent on where service is obtained. Our Rating in this category is 16.
Comfort & Ergonomics: The comfort and fit of any chair is important for the use. Panasonic usually makes it chairs pretty ergonomic. The Real Pro Ultra is no exception. The back pad is comfortable and plush. The head pillow can be adjusted to fit different heights of users. The arm rests are padded and are fairly wide. The footrest does not extend, so this can be problematic for taller users. Taller users would have to bend their knees to get a foot massage or extend the footrest horizontal to and put their legs through. Our rating in this category is 17.
Ease of Use: As technology advances, it is easy to include everything including the kitchen sink for functions. Although it is nice to have many features, they cannot be a burden on the user to become familiar with them. Panasonic has loads of experience with electronics and this fact is not lost on them or their massage chairs. Just to be sure Panasonic includes a voice guidance system to assist the user. The remote is intuitive and the descriptions are accurate. Even the individual programming is not too hard to learn for the average user. One nice feature is the 5 minute quick refresher function. This gives you the option to just hit one button and get a quick refresher massage. Our rating in this category is 18.
Key Features: The key features for the EP 30003 is the Junetsu massage and the reflexology foot massage. Panasonic has developed an ultra fine kneading technique. Junetsu uses one-second circular thumb-like movements. This helps to loosen knotted or tight muscles. The circular motion penetrates down through the muscle tissue. The foot reflexology massage reflexology nodules built into the foot wells of the foot rest. An air compression system is used to gently squeeze the feet. The reflexology nodules then push up into the pressure points in the feet. The reflexology massage helps to relieve tension throughout the entire body helping you to relax. Our rating of the Panasonic EP30003 TU in this category is an 18.
Massage Therapy: The Panasonic Real Pro Ultra is equipped with customizable self-programs, 5-minute quick refresher massage and 4 other massage programs. The 4 other programs include shiatsu, deep, Swedish and stretch. The lower body air massage includes 14 airbags for calf and foot coverage. The Junetsu or ultra fine kneading is a new feature by Panasonic which is also in this massage recliner. The back rollers give you 132 square inches of coverage. Manual controls include tapping, kneading, rolling and combination. For the price range, the massage therapy is pretty thorough. The ultra fine kneading is a great addition for this price point. Our rating in this category is 19.
What is the overall rating for the Panasonic Real Pro Ultra EP30003 TU? Adding up our scores, we rate the Panasonic EP30003 TU as an 88/100. The best feature is the Junetsu ultra fine kneading massage. Panasonic developed this for its higher end chairs and was able to integrate into the EP 30003 at a much lower price point. The remote control also has the voice guidance system which is nice for new users. The warranty for the Real Pro Ultra is about average. You may want to investigate extended warranties for additional protection. Some taller users may find the chair too small, but try it to be sure. The massage chair is solid and reliable with some good technology for the price point. If you are looking at massage chair recliners in this range, you should check this one out.

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