Review of the Human Touch HT 7120 Massage Chair Recliner Leave a comment

Human Touch has a wide variety of massage chairs for virtually any need and budget. This review will focus on the HT-7120 massage recliner by Human Touch. This recliner is in the $2,000 to $3,000 price level. This review is in 5 main parts which include warranty coverage and customer service, comfort and ergonomics, ease of use, key features and massage therapy. Each of these areas can earn up to 20 points each. An overall rating is given by summing up the areas for a total possible rating of 100. Let us see how the HT 7120 rates in this review.
Warranty Coverage and Customer Service: When purchasing a big ticket item such as a massage chair, you need to make sure you are comfortable with the warranty coverage. There is a wide range of warranty coverage with massage chairs. Human Touch provides you with 3 years for the structure, 1 year for parts and 90 days labor and parts shipping expenses. This is a rather light warranty compared to the industry. Customer service is very good and competent. We give Human Touch a 12 in this category.
Comfort and Ergonomics: With any massage chair design, ergonomics is an important aspect of design for comfort and relaxation. We like the ergonomics of the HT 7120. It has a very contemporary design, yet it fits the body well and is very comfortable to sit in. The controls are laid out well and positioned in good locations. The leg ottoman can be adjusted in the width of the wells, but you are unable to extend the leg ottoman. This recliner earns an 18 in this category.
Ease of Use: We are always concerned how the controls of the massage chairs are going to be with so many new features being added to these chairs. Regardless, the controls need to simple and easy to use for the users of the recliner. Human Touch has come out with a very well designed remote for the HT 7120 with a slim design. It has control buttons on two sides of the remote which is unique. The remote goes into a pocket on the chair, so there is not remote stand. The leg ottoman is flipped manually and takes some coordination. We give it a 19 in this category.
Key Features: The interesting features in the HT-7120 are the compression massage and the channel width adjustment in the leg ottoman. The compression massage is based on sports massage therapy. It is a combination of stroking massage and a rocking motion. The stroking massage helps to elongate muscles and also applies firm pressure for deep tissue relief. The rocking motion helps to loosen the spinal joints and relieve pressure. The channel width is adjustable in the leg ottoman. This is a nice feature allowing for the pressure to be adjusted to better accommodate your calves and feet. We give this recliner an 18 for key features.
Massage Therapy: You get a virtual arsenal of massage therapies with the HT-7120 recliner. Select from 3 pre-set programs, 5 manual massage techniques and 3 height adjustments for the back. The 3 pre-set programs include sore muscle relief, energy rejuvenate and auto-demo. The 5 manual massage techniques include rolling, kneading, compression, percussion and vibration. The height adjustment enables you to set where you want the massage on your back. Additionally, you can stretch your lower body, or add heat to your lumbar area as well as massage your feet and calves. This recliner gets a 19 in this category.
So how does the HT 7120 rate overall? We give this recliner an 86/100. The main area of concern is the short warranty per the industry average. This is a well designed and constructed massage chair and we don’t necessarily understand the short warranty. The massage chair boasts some excellent massage therapies with the compression massage. You get lower lumbar heat controls and a stretching function. If a mid range model is something you are considering, then the Human Touch HT 7120 may be a good massage chair recliner option.

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